About Me

Find out a little more about me and my qualities & expertise.
Never hesitate to reach out!

Johannes Völz

Freelance Vacation Rental Consultant

Hi there and thanks for your interest!
Me in a nutshell: A positive, open and thoughtful, German guy who loves hospitality, people, and solving problems. My private and professional life lead me to become an accommodation addict, an experienced hotelier, and a certified industry expert (GER + NL).
After more than a decade of professional experience in the international hotel/accommodation industry, my fields of expertise are: Guest Experience, Guest Relations, Online Presence. I worked for three of the world’s leading hotel chains and had a spectacular time.
As stellar and functional as the services, rooms, and locations of hotels are – for me it’s vacation rentals and other privately run accommodation businesses that offer the true “home away from home” feeling. Over the years I saw (and still see) many wonderful concepts of some hosts but also so much potential left untapped by others. So, it was my personal travel experience together with my professional work experience that made me start my vacation rental consulting business.
I wanted to help hosts to be unique, to take care of their online presence like a high-end hotel while seamlessly providing a high-level of service to guests. What helps me a lot: The ability to recognize and cultivate potential in others together with identifying problems and coming up with relevant solutions to solve them. I´m thrilled to be able to work in this special sphere and excited by all the great people I come in contact with because of my job.

Seeing Your Potential & Solving Your Problems

My Expertise & Qualities

Expertise

Managing the relationship and communication between the property and the guest – before, during and after the stay.

Making sure the online visibility and reputation of a property is professional and creates trust to attract and convince possible guests.

Considering the guests behaviour when chosing their accommodation and when being on site to influence important touching points.

Several positions in different departments of 4 and 5 star hotels, a BBA in International Hospitality Management (NL), the certification of Hotel Industry Expert (GER) and tons of experience on both sides (guest and host) in the vacation rental sphere.

Qualities

I love to help and see others thrive. I recognize and cultivate their potential.

I quickly identify issues and am adept at dealing with them – including resolving them.

I´m passionate about everything I do, being motivating is natural part of that.

I´m also passionate about accuracy and thoroughness, striving for perfect results.

Always Included

Easy Communication

Full flexibility regarding staying in touch with (online) meetings and unlimited email communication – 24/7.

Sustainable Improvement

Immediate but also long-term benefits for your business that require low maintenance for one-time costs.

Prepared for the Future

Different handouts and actionplans for the time after our project will ensure you continue to stay in control and succeed.

Motivating Enthusiasm

Sustainably improving your business is an exciting process – get electrified.

Personal Approach

Your business is unique and will receive the tailored approach it deserves. 

Ready to make big things happen?

Copyright 2024 Johannes Helps Consulting
KVK Number: 88035379
VAT ID: NL004526860B79